Quality Engineer
Sulzer · On-site
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About the role
Job Summary
The Quality Engineer is responsible for applying practical knowledge to ensure that manufacturing processes and outputs meet quality standards. This includes auditing, monitoring, and troubleshooting deviations in production.
This job profile is intended for experienced professionals who apply practical knowledge of a job area and work independently with general supervision. Company Overview
Sulzer Turbo Services (STS) is an independent provider of services and repairs for critical turbomachinery. We specialize in the repair, overhaul, and replacement of components for high‑speed rotating equipment including steam and gas turbines, compressors, expanders, and other industrial machinery. Our customers serve the Oil & Gas, Pipeline, Petrochemical, Ammonia, Nitric Acid, Fertilizer, and Power Generation sectors.
Position Summary
The Quality Engineer is responsible for supporting the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) while ensuring compliance with customer requirements, industry standards, and Sulzer quality procedures.
This role partners with Operations, Engineering, Procurement, and Quality teams to improve process capability, reduce defects, strengthen inspection and testing practices, support audit activities, and drive corrective actions. The Quality Engineer serves as a key resource for root cause investigations, supplier quality, quality planning, and continuous improvement initiatives focused on enhancing product quality, reliability, and customer satisfaction.
Key Responsibilities
Quality Assurance & Process Improvement
Support the development, implementation, and maintenance of quality procedures, work instructions, inspection plans, and process controls.
Monitor manufacturing, repair, assembly, and field service activities to ensure compliance with quality standards.
Analyze process performance data and identify opportunities to improve quality, efficiency, and reliability.
Support Lean Manufacturing, 5S, Kaizen, and continuous improvement initiatives.
Assist with standardizing best practices across operations.
Root Cause Analysis & Corrective Actions
Lead investigations into non-conformances, customer complaints, warranty claims, and quality escapes.
Facilitate root cause analysis using methodologies such as: 8D
5 Why Analysis
Fishbone Diagrams
Fault Tree Analysis
FMEA
Develop corrective and preventive actions (CAPA) and verify effectiveness.
Track corrective action closure and ensure sustainability of improvements.
Quality Control & Inspection Support
Develop inspection and test plans for new and existing processes.
Review quality documentation, inspection records, and manufacturing reports.
Support as needed dimensional inspections, welding quality requirements, assembly verification, and final acceptance testing.
Ensure traceability, calibration, and documentation requirements are maintained.
Assist in resolving quality issues identified during production or customer inspections.
Customer Quality Support
Support customer audits and customer quality reviews.
Participate in customer concern investigations and corrective action responses.
Monitor customer quality metrics and identify improvement opportunities.
Assist in preparing quality reports and performance presentations for customers and leadership.
Audit & Compliance
Participate in internal, external, customer, and certification audits.
Assist in maintaining compliance with ISO 9001 and applicable customer requirements.
Support audit preparation, documentation reviews, and corrective action implementation.
Ensure quality records are maintained in accordance with company procedures and regulatory requirements.
Data Analysis & Reporting
Collect, analyze, and present quality-related data and key performance indicators.
Generate reports related to: Non-Conformance Reports (NCRs)
Cost of Poor Quality (COPQ)
Warranty claims
Supplier performance
Corrective Actions
Utilize Microsoft Excel, Power BI, Qlik Sense, or other reporting tools to support decision-making.
Required
Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Quality Engineering, or related technical discipline.
3-7 years of experience in Quality Engineering, Manufacturing Engineering, Continuous Improvement, or Quality Assurance within industrial manufacturing or repair environments.
Understanding of ISO 9001 Quality Management Systems.
Experience with root cause analysis and corrective action processes.
Strong analytical and problem-solving skills.
Ability to work effectively in a cross-functional environment.
Preferred
ASQ Certified Quality Engineer (CQE) or willingness to obtain certification.
Lean Six Sigma Green Belt or Black Belt certification.
Experience supporting rotating equipment, turbomachinery, repair operations, machining, welding, or assembly processes.
Familiarity with customer quality requirements in Oil & Gas, Petrochemical, Power Generation, or Industrial sectors.
Experience with Power BI, Qlik Sense, Minitab, or statistical analysis software.
What we offer you
15 days of paid time off and 12 company-paid holidays
401k plan with a 6% match
Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
Health savings account matching
Motivating wellness program
Employee Assistance Program
Paid paternal leave
Gym reimbursement
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.