Fuel Sales Customer Liaison
X-Energy · On-site
X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page, www.x-energy.com/careers/ . We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at www.x-energy.com/contact-us .
Job Description
Partner with Business Development as the technical liaison for prospective and contracted customers. This role translates customer technical needs into clear internal asks and returns accurate, timely answers from Engineering, Regulatory, Licensing, Transportation, and Legal — before and after a sales contract. The position is ideal for a degreed engineer who communicates well, learns quickly in a regulated nuclear environment, and wants customer-facing role.
Job Profile Tasks/Responsibilities:
Serve as the day-to-day technical point of contact for assigned customers and BD pursuits, coordinating inputs across R&D, Operations, Engineering, Regulatory, Licensing, Quality Assurance, Transportation, and Legal
Support pre-contract activities: RFI/RFP responses, technical questionnaires, capability briefings, and clarification of fuel / facility / interface requirements
Support post-contract activities: technical issue tracking, change communication, delivery/milestones questions, and customer onboarding handoffs to delivery teams
Translate customer questions into scoped internal requests; synthesize cross-functional answers into clear, customer-ready responses (with appropriate review)
Maintain a living issues/actions log for each account or opportunity; escalate risks, schedule conflicts, and open technical gaps to BD and functional leads
Prepare and support customer meetings (agendas, technical slides, action capture, follow-ups)
Build working knowledge of TRISO fuel, plant interfaces, licensing/regulatory basics, and transportation/packaging considerations sufficient to ask the right questions and route work correctly
Protect proprietary and sensitive information; follow company procedures for document control, export control, and external communications
Travel occasionally for customer visits, industry meetings/conferences, or site support as needed
Contribute to continuous improvement of playbooks, FAQs, and standard response packages used by BD and Sales Engineering
Maintain professional demeanor and behavior at all times in all forms of communication.
Perform other duties as assigned by manager.
Level II: Support team members with the execution of the core tasks and responsibilities, listed in the Job Profile Task/Responsibilities section of this document, under guided supervision.
Level III: Execute the core tasks and responsibilities, listed in the Job Profile Task/Responsibilities section of this document, with minimal supervision.
Job Profile Minimum Qualifications:
Bachelor’s degree in Engineering (Nuclear, Mechanical, Chemical, Industrial, or related engineering discipline)
Level II: Typically, three or more years of experience in a relevant engineering role.
Level III: Typically, five or more years of experience in a relevant engineering role.
Strong written and verbal communication skills; ability to explain technical topics to non-specialists
Demonstrated organization and follow-through: tracking actions, meeting deadlines, coordinating across teams
Willingness to learn in a highly regulated nuclear / quality culture and to work under document-control and communications rules
Proficiency with Microsoft Office / collaboration tools; comfort with structured issue tracking
Willingness to travel occasionally (estimate ~10–25%, varies by assignment)
Location: 151 Lafayette Drive, Oak Ridge, TN 37830 Work Site Expectations: 5 days a week in office
Travel Expectations: up to 10-25% as needed
Hours: Standard office schedule are 8:00am-5:00pm ET, Mon-Fri
Compensation
As required by Maryland and other applicable state law, X Energy, LLC (X-energy) lists the expected compensation range for a publicly advertised job opportunity based upon the job requirements (e.g. education/training, experience, skill sets, etc.). Individual candidates who meet the job requirements for the posted position will be offered a salary within this range based on their respective levels of education/training, experience, and other qualifications unique to them. Salary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. Please note that compensation ranges listed for US job postings reflect base salary only and do not include benefits or other incentives.
Offers within the posted salary range are commensurate with the individual’s qualifications for the position, along with a view on internal equity, market data, and room for growth. The salary range for this position is:
Level II: $88,750-116,250 Level III: 07,500 to 42,500
Position Job Classification
Full time - Exempt
Benefits
X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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