Learning & Development Specialist
Golden Entertainment · On-site
At Golden Entertainment LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.
Job Description Summary:
Summary:
As the Learning Development Specialist, you support the daily operations of the Human Resources department by delivering effective new hire orientations, leadership training, and professional development programs. You help reinforce company culture, improve team member performance, and support operational excellence by facilitating meaningful and engaging learning experiences for both team members and leaders.
Job Description:
Essential Functions and Responsibilities
Provide timely and courteous guest service consistent with the company's guest service culture
Facilitate in-person training classes aligned with learning objectives and approved curriculum
Assist in the development and implementation of onboarding, leadership, and operational training programs
Create training materials and internal communications to support team member development and Human Resources initiatives
Maintain training records and documentation; track internal and external training completions
Evaluate training effectiveness through testing, feedback, and reporting
Partner with HR team members and department leaders to ensure consistent delivery of training aligned with company standards
Contribute to internal communications and HR-related events as needed
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned
Qualifications
4 years of Training and Development experience in a gaming or hospitality industry
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Skilled in presenting training content to individuals and groups effectively
Demonstrated understanding of leadership development, program planning, and performance evaluation
Ability to access and input information using a moderately complex computer system
Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams
Requirements
At least 21 years of age
High School Diploma or equivalent required
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
None
Physical Requirements
Occasionally push/pull up to 75lbs.
Occasionally lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels
Regularly squat, kneel, reach, bend, twist
Frequently sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Outdoor
Smoky
Noisy
Bright flashing lights
Extreme Heights
Extreme hot cold temperatures
Slippery surfaces
Exposure to dust, fumes and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Ready to make your next move the right one? If you’re looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.