Market Developer
Mukuru · On-site
Role Purpose
Are you passionate about growth, innovation, and building products that truly impact people’s lives? As a Market Developer , you will play a key role in sustainably growing Mukuru’s Wallet & Value-Added Services (VAS) business. This role is all about expanding market presence, unlocking new opportunities, strengthening partnerships, and driving adoption of Mukuru’s digital financial solutions.
You’ll work cross-functionally, think commercially, and be hands-on in executing strategy—turning insights into action and opportunities into results.
What You’ll Be Doing
Drive Market Growth & Penetration
Lead customer acquisition, retention, and increased usage of Wallet & VAS products in assigned markets
Act as the Wallet & VAS ambassador—building strong visibility and share of mind
Enable and train sales and marketing teams on effective value-based selling
Ensure customer benefits and product features are clearly and consistently communicated
Strengthen and optimise distribution channels
Execute Strategic Projects
Coordinate and manage cross-functional projects aligned to business strategy
Track daily progress, manage priorities, and resolve delays proactively
Ensure projects are delivered on time, within scope, and with measurable outcomes
Identify and escalate risks, resourcing needs, or dependencies where required
Develop New Business Opportunities
Identify new products, services, and partnership opportunities
Assess opportunities for commercial, strategic, and legal viability
Prepare and present compelling business cases for approval
Build relationships with potential partners and negotiate mutually beneficial agreements
Support or lead implementation of approved opportunities
Commercial & Partner Management
Support budgeting and market performance reporting
Conduct pricing reviews and contribute to pricing strategy
Manage partner relationships, negotiations, and ongoing commercial engagements
Market & Industry Intelligence
Monitor market trends, customer needs, and regulatory changes
Analyse competitor offerings, pricing, and business models
Translate insights into actionable recommendations
Personal & Professional Development
Participate in weekly KPI and monthly performance reviews
Attend product training and development programmes
Take ownership of continuous learning and growth
What You’ll Bring
Knowledge
Payments, remittances, and digital financial services
Sales and marketing processes (B2C & C2C)
Commercial agreements and contracts
Operating licences and regulatory environments
Skills
Strong communication and interpersonal skills
Sales and negotiation ability
Analytical and problem-solving mindset
Excellent organisation, time management, and attention to detail
Self-driven, resilient, and results-oriented
Experience & Education
2–3 years of work experience (business development experience advantageous)
Exposure to financial services is desirable
Grade 12 (essential)
Relevant tertiary qualification (essential)
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS