Service Project Controller/Staffing Administrator
Sulzer · On-site
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
The Service Project Controller / Staffing Administrator is responsible for coordinating project financial controls and staffing administration across the MTCS service project portfolio. The role supports Service Project Managers and Service Operations Leadership by maintaining accurate project budgets, forecasts, cost and margin visibility, billing readiness, and working-capital reporting, while also ensuring that field-service projects are properly staffed and that assigned personnel complete required onboarding, safety, badging, screening, and project documentation.
This dual role serves as a central coordination point between project execution, Finance, staffing, field personnel, and support functions. The position helps improve project profitability, forecast accuracy, staffing readiness, compliance, and execution discipline across maintenance, turnaround, retrofit, revamp, and specialty service projects. Key Responsibilities
Project Financial Control and Reporting
Provide cost-control and financial oversight from project initiation through closeout.
Partner with Service Project Managers to establish and maintain project budgets, forecasts, Estimate at Completion (EAC), and margin projections.
Monitor project costs, commitments, accruals, labor, subcontractor costs, travel, materials, revenue, gross margin, backlog, cash flow, and working capital.
Compare actual performance with budgets and estimates; identify cost overruns, productivity concerns, margin risks, and improvement opportunities.
Prepare project performance reports, dashboards, KPIs, and early-warning indicators for Service Operations leadership.
Support monthly project reviews, MIS reporting, project audits, and financial closeout activities.
Support evaluation of change orders and their cost, schedule, margin, billing, and commercial impacts.
Billing, Cash Flow, and Project Systems
Support billing readiness, milestone invoicing, final invoicing, and project closeout.
Monitor receivables and collection status; coordinate with Project Managers and Finance to address issues affecting cash flow or profitability.
Support accurate project setup and maintenance in SAP and other business systems.
Ensure project financial and operational information is accurate, complete, timely, and aligned across systems and reports.
Help standardize project controls, reporting methods, templates, and governance practices across Service Operations.
Staffing Administration and Project Readiness
Coordinate staffing requirements with Service Project Managers, Service Superintendents, and Service Operations Leadership to help ensure projects are appropriately staffed.
Maintain staffing schedules, resource assignments, availability records, and project mobilization information.
Coordinate completion of project-specific requirements for selected team members, including safety-council registration, background screening, occupational testing, customer badging, and other required clearances.
Ensure required onboarding documents, project forms, certifications, and personnel records are complete before mobilization.
Perform timely and accurate data entry in the designated systems of record and maintain organized electronic personnel and project files.
Assist employees with HRIS registration, access, passwords, documentation, and administrative questions related to assignment readiness.
Communicate staffing gaps, expired or missing requirements, mobilization risks, and readiness concerns to the appropriate project and operations leaders.
Support applicant and employee administration, including professional telephone coverage, document collection, application completion, and coordination of employment-related records when required.
Cross-Functional Coordination and Continuous Improvement
Partner with Service Project Managers, Service Superintendents, Finance, HR/Personnel, Sales, Procurement, QESH, and Service Operations Leadership.
Provide analytical and administrative support for project reviews, risk assessments, workforce planning, and operational decisions.
Streamline project-control, staffing, onboarding, and reporting processes.
Support implementation and effective use of ERP, HRIS, reporting, and business-intelligence tools.
Participate in lessons-learned reviews and continuous-improvement initiatives.
Promote financial discipline, accurate records, timely communication, safety compliance, and data-driven decision-making.
Qualifications
Bachelor’s degree in Finance, Accounting, Business Administration, Project Management, Human Resources, Engineering, or a related discipline preferred; relevant equivalent experience will be considered.
Minimum 3 years of experience in project controls, project finance, cost accounting, staffing administration, field-service coordination, project administration, or a related discipline.
Working knowledge of project budgeting, forecasting, cost tracking, margin analysis, billing, and financial reporting.
Experience coordinating staffing, onboarding, documentation, employee records, or project-mobilization requirements.
Advanced proficiency in Microsoft Excel and strong capability with Microsoft Office applications.
Strong analytical, organizational, communication, follow-up, and record-management skills.
Ability to manage multiple priorities and deadlines in a fast-paced, project-driven environment.
High level of accuracy, discretion, service orientation, and attention to detail.
Preferred Qualifications
Bilingual English/Spanish preferred.
Experience in industrial field services, refining, petrochemical, chemical, LNG, power generation, construction, manufacturing, maintenance, or turnaround environments.
Experience with SAP, project accounting systems, HRIS platforms, and employee onboarding or compliance systems.
Experience with Power BI, Tableau, or equivalent reporting platforms.
Familiarity with revenue recognition, project accounting, working-capital management, and field-service labor administration.
Experience developing dashboards, KPI reports, staffing trackers, and mobilization-readiness tools.
Key Competencie s
Project Cost Control and Financial Analysis
Forecasting, Budgeting, and EAC Management
Staffing Coordination and Workforce Administration
Billing, Cash Flow, and Working-Capital Awareness
Data Accuracy and Records Management
Planning, Organization, and Follow-Through
Risk Identification and Escalation
Cross-Functional Collaboration
Clear Written and Verbal Communication
Confidentiality and Professional Judgment
Continuous Improvement
Customer and Employee Service Orientation
Success Measure s
Accuracy and timeliness of project forecasts, cost reports, and EAC updates
Project gross-margin visibility and early identification of financial risks
Billing readiness, invoicing accuracy, and cash-flow support
Accuracy of project setup, staffing records, and systems data
Percentage of assigned personnel fully cleared and ready before mobilization
Reduction in staffing, onboarding, badging, or compliance-related delays
Timely completion and filing of required employee and project documentation
Quality and usefulness of dashboards and management reporting
Stakeholder satisfaction with project-control and staffing support
Implementation of process improvements and standardized practices
QESH Responsibilitie s
Comply with applicable QESH policies, procedures, work instructions, and safety requirements.
Participate in safety programs and follow Job Safety Analysis requirements applicable to assigned activities.
Identify and report unsafe behaviors, unsafe conditions, incidents, and near misses.
Support completion and verification of project-specific safety, screening, and occupational requirements before employee mobilization.
Perform responsibilities with awareness of environmental impacts and participate in activities that safeguard the environment.
Work Environment and Physical Requirement s
The position is primarily office-based and requires continual computer and telephone use, frequent communication with employees and project stakeholders, and occasional movement of documents or office materials. Limited travel to operational or customer locations may be required. Any site visit requires compliance with applicable PPE, customer, and QESH requirements. Specific physical-demand classifications should be confirmed by HR based on the final work location and legal requirements.
What we offer you
Salary according to experience
Life insurance
Savings fund
30-day Christmas bonus
Major medical expenses insurance
Interaction with international team
Career growth opportunities
Benefits above the law
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.